Is it Possible to Choose a Home Insurance Payout Instead of Getting Your Insurer to Pay for Repairs? (2024)

Say that you are due a settlement after filing a home insurance claim for damages or loss to your property.Who will get that money? Is it possible to have a home insurance payout instead of repair costs paid directly to the contractors?

The short answer is “Yes.” It is possible to have a home insurance payout instead of getting your insurer to pay for repairs. However, each claim and insurer is different, and there are caveats involved. How the payout gets settled depends on several factors, including your insurer’s claim processes, your insurance policy, the damages at hand, and the homeownership status.

Let’s dive into the details by covering the basics of home insurance claims and then going over whether a payout is possible.

Home insurance payout basics

Many events, such as theft, vandalism, extreme weather events or fire, could result in a home insurance policyholder filing a claim. Whatever it is, the bottom line is that there is serious damage or loss as it pertains to the property.

If the homeowner decides to file a claim, here is how the process will likely unfold.

1. The homeowner secures the area & documents the damage/loss

The homeowner starts by making a list of all items lost and taking photos/videos of all damaged property. At this stage, it is also important that the homeowner keeps receipts for expenses resulting from the damage, as these can be included in the upcoming claim. Some examples of such expenses are those incurred to secure the property or alternate living arrangements if the property is unsafe.

2. The homeowner contacts the insurer & makes a claim

Next, the homeowner contacts the insurer and files the home insurance claim. This must be done within the period indicated on the insurance plan. Most insurers require policyholders to contact them within one year of the damage date, though some require it done within as little as three months.

If the damage is relatively minor and does not affect the policyholder’s day-to-day, it may be tempting to put it off as long as possible. However, the policyholder should ensure to read the insurance details before it is too late.

3. The insurer carries out a damage assessment & estimates a payout

Once a claim is made, the insurer will send a claims adjuster to have a look at the damage in person. At this stage, they will also work with a contractor to estimate the repair or replacement cost based on materials and labour needed for the job. This will be shared with the policyholder as a payout estimate.

4. The payout is made to the appropriate person(s)

Once a settlement is agreed upon, the payout will be made out to the appropriate recipient. This payout can be made in several installments or in one lump-sum payment.

Remember that certain instances make sense not to submit a home insurance claim, such as when the repair costs are similar to the deductible or the policyholder wants to avoid having their premium increased at renewal. The latter might be especially important if another home insurance claim was made within the last five years.

Who gets the home insurance payout?

We figured out how a home insurance payout process works. But the question is, can you get a home insurance payout instead of a repair? Who gets the settlement?

Who gets the home insurance settlement depends on several things, including the home ownership situation, the damages/losses at hand, the fine print of your insurance policy, and how the insurer operates.

It is possible that some insurers only pay their in-network contractors to do repairs and do not do cash settlements. However, if they make cash settlements, they may pay the mortgage lender instead or offer a relatively small amount compared to the other option. Here are all the possibilities of who can get the insurance settlement following a home insurance claim.

1. The mortgage lender

If you have a mortgage on your home, the insurer might pay the home insurance settlement to the lender instead of directly to you. In this case, you will have to discuss the next steps with your lender regarding the use of this money and the oversight of the repairs.

2. Contractor(s)

The settlement may only be directly paid to a contractor who completes the repairs/replacements in your home. If multiple quotes are obtained, the lowest of them all will be chosen. In this option, work will only be completed if you have understood and green-lighted the work happening in your home.

3. The homeowner/dweller

If you fully own your home (i.e. do not have a mortgage), the chances of you receiving the home insurance payout instead of repairs are quite high, though it is still possible to get it directly if you have a mortgage.

If you want to act as the general contractor for the work in your home, you may also discuss this with your insurer. In this situation, the insurance company will not pay you any more than they would have another contractor. In addition, there may be different rules about claiming your labour costs and the warranty given for the work.

Can you keep your home insurance payout instead of repairs?

It is possible to keep your home insurance payout instead of repairs. Just make sure that you discuss this with your insurer at the time of making your claim. And don’t forget, payouts are negotiable. If the insurance company offers you something that does not seem fair, you can get advice from a third party and dispute the offer at hand.

You are more likely to get a home insurance payout if you fully own your home or if payouts are a common practice for your insurer. Whatever your reasoning is for wanting a payout, be honest with your claim agent and fully understand the terms before accepting a home insurance payout instead of repairs.

FAQs about getting a home insurance payout instead of repairs

How does a home insurance payout work?

Once the policyholder files a home insurance claim following damage or loss, the insurer carries out a damage assessment and estimates a payout for the cost of repairs and/or replacement. If the settlement amount is agreed upon, the payout is then made to the appropriate person.

While it is possible to have the payout made directly to the homeowner, the insurance company can also choose to directly pay the contractor(s) carrying out the repairs or make the payout to the mortgage lender, if there is one.

Home insurance payouts are usually made out in several installments and are negotiable before becoming final. If you are planning on negotiating your settlement, make sure you keep a record of your communications with the company and always get advice beforehand.

Are home insurance payouts taxable?

Insurance is complicated enough. Sadly, adding taxes into the mix does not make it any less complicated.

Generally, home insurance payouts are not taxable in Canada, given that you use the funds to repair or replace the damage to your property. However, things are different if you have made a capital gain, meaning the settlement you have received is greater than what you have paid for the property in the first place.

This may be the case if your home is insured at the cost of replacement. If your home is destroyed and the replacement cost is significantly greater than the purchase cost, you would technically be profiting off the insurance payout and have to file the difference as income. Most home insurance claims, however, are not as drastic as this and will not be taxable.

Does my home insurance premium increase after a claim?

The chances of your insurance premium increasing after a claim are quite high, especially if you have made another claim within the last five/six years or have filed for a significant dollar amount. You may also see premium increases if you ask for more than you are entitled to, leading to partial or full rejection. If you have not filed a home insurance claim within the last five+ years, however, you should not see a premium increase.

Do note that, much like your credit history, your insurance history follows you. So, switching insurance providers may not solve your issues regarding avoiding premium increases.

I have extensive knowledge and experience in the realm of home insurance claims, having personally navigated the process after filing a claim for damages to my property. This first-hand expertise allows me to shed light on the intricacies involved in home insurance payouts, providing valuable insights into the factors that determine who receives the settlement and the possibility of opting for a payout instead of direct repairs.

Now, let's delve into the concepts discussed in the article:

Home Insurance Payout Basics:

1. Securing the Area & Documenting Damage/Loss:

  • Homeowners should create a comprehensive list of lost items and document the damage through photos and videos.
  • Receipts for expenses related to damage, such as securing the property or alternative living arrangements, should be retained for the claim.

2. Contacting the Insurer & Making a Claim:

  • Timely filing of the home insurance claim is crucial, usually within the period specified in the insurance plan.
  • Reading the insurance details is essential to understanding the requirements and deadlines.

3. Insurer Damage Assessment & Payout Estimate:

  • After a claim is made, the insurer sends a claims adjuster to assess the damage.
  • The insurer works with a contractor to estimate repair or replacement costs, providing the policyholder with a payout estimate.

4. Payout Distribution:

  • Once a settlement is agreed upon, the payout is made to the appropriate recipient.
  • Payments can be made in installments or as a lump sum.

5. Considerations for Not Submitting a Claim:

  • Instances where it might not make sense to submit a claim, such as when repair costs are similar to the deductible or to avoid premium increases.

Who Gets the Home Insurance Payout:

1. Mortgage Lender:

  • If there is a mortgage on the home, the insurer might pay the settlement to the lender.
  • Discussions with the lender are necessary for overseeing repairs.

2. Contractors:

  • Some insurers may directly pay in-network contractors for repairs.
  • Lowest quotes among multiple contractors might be chosen.

3. Homeowner/Dweller:

  • If the home is fully owned, the homeowner is likely to receive the payout.
  • Possibility of acting as the general contractor for the repairs.

Keeping the Home Insurance Payout Instead of Repairs:

  • Yes, it is possible to keep the home insurance payout instead of opting for repairs.
  • Discussions with the insurer at the time of making the claim are crucial.
  • Payouts are negotiable, and if an offer seems unfair, seeking advice from a third party and disputing the offer is an option.

FAQs about Getting a Home Insurance Payout Instead of Repairs:

1. How does a home insurance payout work?

  • The process involves a damage assessment, payout estimation, and distribution to the appropriate recipient.

2. Are home insurance payouts taxable?

  • Generally not taxable if funds are used for repair or replacement. Exceptions may apply in cases of capital gains.

3. Does my home insurance premium increase after a claim?

  • High chances of an increase, especially after multiple claims or significant amounts. Insurance history influences premium changes.

This comprehensive overview should provide a clear understanding of the home insurance claims process and the factors influencing payout distribution. If you have further questions or need additional insights, feel free to ask.

Is it Possible to Choose a Home Insurance Payout Instead of Getting Your Insurer to Pay for Repairs? (2024)

FAQs

What not to say to a home insurance adjuster? ›

Admitting fault: Using apologetic language is enough for the insurance adjuster to assume you're admitting fault and use that against you. Even if you feel you're at fault, wait for the official investigation to prove what actually happened. Don't say things like “I'm sorry” or “it was my fault.”

How to negotiate a homeowners insurance settlement? ›

How do I negotiate my insurance claim?
  1. What is your deductible? ...
  2. Do you have actual cash value or replacement cost coverage? ...
  3. Do you have extended or guaranteed replacement cost coverage? ...
  4. What is the extent of the damage to your property? ...
  5. Obtain Your Own Estimate. ...
  6. Engage a Public Adjuster.

Why do people choose to pay for home insurance? ›

Insurance protects the lender's investment in case the house is damaged. Lenders typically want homeowners to carry enough insurance to cover the amount of the mortgage [source: Keefer].

Why do insurance companies never want to pay out? ›

Insurance companies are a business. Their profit is the money they make in premiums minus their expenses and the insurance claims they pay. Like other businesses, they want to increase their profits by controlling expenses like insurance claims. This is why insurance companies try to get out of paying claims.

What happens if you disagree with insurance adjuster? ›

Your insurance policy likely has an arbitration provision, meaning that when you and your adjustor cannot agree, a third party will be assigned to hear you out and recommend a settlement.

How do I ask for more money from my home insurance claim? ›

How To Negotiate With Your Insurance Claims Adjuster
  1. Understand Your Insurance Policy. First, make sure you understand your insurance policy and what is covered. ...
  2. Document Everything Thoroughly & Honestly. Next, document the damages as thoroughly as possible. ...
  3. Have A Good Attitude. ...
  4. Avoid Saying Certain Things.
Mar 10, 2024

How do you respond to a low settlement offer? ›

If you have determined to respond to a low settlement offer yourself, consider the following:
  1. Stay polite and professional. We understand it's a frustrating and emotional process. ...
  2. Ask questions. ...
  3. Offer the facts. ...
  4. Put your response in writing. ...
  5. Don't be bullied.

How do I argue with my home insurance adjuster? ›

  1. Step 1: Contact your insurance agent or company again. Before you contact your insurance agent or home insurance company to dispute a claim, you should review the claim you initially filed. ...
  2. Step 2: Consider an independent appraisal. ...
  3. Step 3: File a complaint and hire an attorney.
Feb 16, 2024

What is the most common damage to your home that insurance does not cover? ›

Homeowners insurance doesn't cover floods, earthquakes, typical wear and tear, and damage due to insufficient maintenance. You can usually add flood and earthquake coverage to your policy for an additional fee, but wear and tear and damage from a lack of maintenance are considered preventable.

How many Americans have no homeowners insurance? ›

More than six million homeowners in the U.S. don't have homeowners insurance, according to a Consumer Federation of America (CFA) report. An estimated 7.4% of all homeowners are uninsured throughout the country, leaving $1.6 trillion in assets unprotected, the report found.

How many people don't have homeowners insurance? ›

One in 13 American homeowners are uninsured – approximately 7.4% – living in about 6.1 million homes. Homeowners earning less than $50,000 per year are twice as likely to lack insurance compared with homeowners in general. Among lower-income homeowners, 15% are without coverage.

Do insurance companies try not to pay? ›

Denying Claims

In an attempt to increase their bottom lines, insurers can refuse to recognize claims. They seek to reward the employees that successfully deny their insured's claims and even go as far as terminating employment for the employees that fail to do so.

Do insurance companies actually pay out? ›

A homeowner's insurance policy pays for losses or damage to your property if something unexpected happens. Once the insurance company sends an adjuster and evaluates the damage to your home, they'll pay a settlement amount in either replacement cost or actual cash value.

Is there a chance that an insurance company can refuse to pay the insured? ›

Yes, even if a claim was already approved, the insurance company can refuse to pay the claim. This could be for a number of reasons. If fraud is suspected the insurance company can deny the claim or put the claim on hold until an investigation is done.

How do you answer an insurance adjuster question? ›

You may provide the most basic details such as your name and contact info, the location and date of the crash, and what car you were driving. Other than that, politely decline to give more details. You have the right to refuse to answer the adjuster's questions or to consult with a car accident lawyer first.

How to scare a home insurance adjuster? ›

Insurance adjusters often start with a lowball offer, hoping you will accept it without question. To scare an insurance adjuster, you must demonstrate that you know the true value of your claim. Reject the lowball offer in writing and provide a detailed explanation of why you believe the offer is inadequate.

What questions should I ask my insurance adjuster? ›

Additional Information
  • “Will you admit fault for the accident?” ...
  • “How much insurance coverage does your driver carry?” ...
  • “Will you pay for my car to be repaired to manufacturer's specifications, without used or after market parts?” ...
  • “Will you pay for my medical bills and lost wages as they are incurred?”

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